> Source: [sk138373](https://support.checkpoint.com/results/sk/sk138373)

# sk138373 - Hit Count delayed update in the SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk138373 |
| Date Created | 2018-10-17 |
| Last Modified | 2019-02-14 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- When navigating to a policy package and looking at the Hit count, it shows that there are 0 hits on rules. However, after some time, it takes up to 10 minutes the Hit count to display on some rules in thousands or greater depending on amount of hits a rule had on it.

## Solution

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