> Source: [sk137933](https://support.checkpoint.com/results/sk/sk137933)

# sk137933 - Unable to drag and drop an object from one "Services and Applications" column to another in R80.10 SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk137933 |
| Date Created | 2018-10-22 |
| Last Modified | 2021-06-22 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The user is unable to drag and drop an object from one "Services and Applications" column to another in R80.10 SmartConsole (Dragging and dropping an object between other column types, such as Source and Destination, is possible).

## Solution

[Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.   
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.   
For faster resolution and verification please collect [CPinfo](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92739) files from the Security Management and Security Gateways involved in the case.

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