> Source: [sk137812](https://support.checkpoint.com/results/sk/sk137812)

# sk137812 - How to create an exception to allow download of .dat files or other similar files from a specific network

| Property | Value |
|----------|-------|
| Solution ID | sk137812 |
| Date Created | 2018-10-14 |
| Last Modified | 2025-02-13 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- The user sees the following user message in the logs:   
`The site you are trying to access has been blocked. For more information, please contact your help desk. Activity: Forbidden file type download URL: ......`

## Cause

The servers are blocking the update file because it is in .dat format.

## Solution

This solution requires authentication. Please log in to view the full solution.

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