> Source: [sk137492](https://support.checkpoint.com/results/sk/sk137492)

# sk137492 - RouteD process listens to incoming connections using an incorrect 'SYNC' interface

| Property | Value |
|----------|-------|
| Solution ID | sk137492 |
| Date Created | 2018-10-02 |
| Last Modified | 2018-10-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * RouteD process listens to incoming connections using an incorrect 'SYNC' interface.
* The output of "netstat -nap \| grep :2010" shows that RouteD is listening in on an incoming interface which is not the designated ClusterXL Synchronization interface.
* The output of "cphaprob -l list" shows that the RouteD pnote is in a 'problem' state on one of the cluster members.
* The output of "show route" differs among the cluster members.

## Cause

The topology database on the problematic cluster member is corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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