> Source: [sk136272](https://support.checkpoint.com/results/sk/sk136272)

# sk136272 - After upgrade to R80.10, unable to compose email in Gmail when https inspection and IPS are enabled

| Property | Value |
|----------|-------|
| Solution ID | sk136272 |
| Date Created | 2018-09-25 |
| Last Modified | 2018-10-03 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * After upgrade to R80.10, unable to compose an email in Gmail when https inspection and IPS are enabled. Page gets timed out.
* Disabling either IPS or https inspection resolves the issue.
* Creating https bypass for URL "https://mail.google.com/mail/u/0/#inbox?compose=new" resolves the issue.

## Cause

Issue is with IPS protection "SLayoutRun - CVE-2013-0025" that blocked the connection.

## Solution

This solution requires authentication. Please log in to view the full solution.

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