> Source: [sk135972](https://support.checkpoint.com/results/sk/sk135972)

# sk135972 - SmartProvisioning (LSM) Add-ons cause slow FWM performance

| Property | Value |
|----------|-------|
| Solution ID | sk135972 |
| Date Created | 2018-09-22 |
| Last Modified | 2025-01-22 |
| Technical Level | Advanced |
| OS | Gaia |

## Symptoms

- * During slow FWM performance, the `$FWDIR/log/fwm.elg` file on CMA level/ Security Management shows:

  ```
  
  FWM mainloop wasn't available for XX seconds. This may cause UI / Server slow down
  [FWM PID]@HOSTNAME [DATE TIME] Time consuming warning: fwm command 
  [provisioning_update_dvc_times] took X sec
  ```

* fwm.elg may also shows:

  ```
  
  libprovision_db.so(_ZN9PrvsDbApi7CDbTask17get_robo_sic_nameERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEES8_+0x5d) [0xe37d7d4d]
  libprovision_mgmt.so(_ZN15ProvisioningAPI18deleteRoboHashDataERKNSt7__cxx1112basic_stringIcSt11char_traitsIcESaIcEEES7_+0x73) [0xe3a2f3f3]
  libprovision_fwm_handlers.so(_ZN15PrvnFwmCommands23CNetworkObjectsObserver9OnEventCBEPv+0x14b) [0xe38d716b]
  ```

* Potentially, "Failed to connect to the Server" error is presented while trying to connect the CMA with SmartConsole.

## Cause

SmartProvisioning LSM Add-ons call commands, which are not supported in R80.10.

These calls consume CPU cycles and slow down the FWM process in general. As a result, the FWM operation might fail (such as modifying or deleting many objects at the same time).

## Solution

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