> Source: [sk135332](https://support.checkpoint.com/results/sk/sk135332)

# sk135332 - Console is not connecting after restoring to Factory Default on SMB appliances

| Property | Value |
|----------|-------|
| Solution ID | sk135332 |
| Date Created | 2018-08-30 |
| Last Modified | 2018-09-02 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |

## Symptoms

- * After restoring to factory default on SMB appliances, unable to connect on console.
* "`sw show port serial speed`" and "`fw_printenv baudrate`" commands do not show the same value.
* Serial port baud rate is not restored to default value after Factory reset.

## Solution

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