> Source: [sk135292](https://support.checkpoint.com/results/sk/sk135292)

# sk135292 - Upgrade of Security Management server fails with "Failed during import process"

| Property | Value |
|----------|-------|
| Solution ID | sk135292 |
| Date Created | 2018-09-02 |
| Last Modified | 2022-11-24 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R83, R82.20 |
| OS | Gaia |

## Symptoms

- * In place upgrade via CPUSE Gaia portal fails with general error:  

  `
  Install of package Check_Point_R80.10_T462_Fresh_Install_and_Upgrade_from_R7X Failed`  
  `
  Failed during import process.`

* The following general error seen in $FWDIR/log/upgrade_log.elg:  

  `
  [CUpgCPMIInterface::RunUpgradeCommands] ==== upgradeCommand end ==== `  
  ` 
  [CUpgCPMIInterface::Save] ERROR: Failed to update some of the tables. The resulting DB will be corrupted.`  
  `
  [CUpgradeMgr::PerformCPMIUpdate] WARNING: Failed to save the DB.`  
  `
  CNgmProxyImpl::init: this = 0x98c2790`  
  `
  CNgmProxyImpl::init: this = 0x1d97ee10`  
  `
  CCkpRoboDBLoader::getInstance> Entering`  
  `
  CCkpRoboDBLoader::closeAllDB()> Entering`  
  `
  CCkpRoboDBLoader::getInstance> Entering `  
  `
  CCkpRoboDBLoader::closeAllDB()> Entering`  
  `
  [CUpgradeMgr::PerformUpgrade] ERROR: Failed to perform cpmi update`  
  `
  [writeUpgradeResult] The path to result file is: '/opt/CPsuite-R80/fw1/log/upgrade_result' `  
  `
  [writeUpgradeResult] Wrote the following to the result file: '80004005' `  
  `
  [CCPDBMain::Run] cpdb ended with result '0x80004005' (Unspecified error).`

* The following general error seen in $CPDIR/log/migrate.log:  

  `
  [DbUpgrader::ExecuteCpdb] Executing cpdb using the following arguments: "/opt/CPsuite-R80/fw1/bin/cpdb" up --no-ngm-db-drop --no-ngm-stop --src_version 6.0.4.0 --src_hfa_level 30 --src_path "/opt/CPsuite-R80/fw1/tmp/migrate/main_db/" --db_path "/opt/CPsuite-R80/fw1/conf/" --default_path "/opt/CPsuite-R80/fw1/conf/defaultDatabase" --db_type regular --db-migration`  
  `
  [runShellCommand] Executing command: '"/opt/CPsuite-R80/fw1/bin/cpdb" up --no-ngm-db-drop --no-ngm-stop --src_version 6.0.4.0 --src_hfa_level 30 --src_path "/opt/CPsuite-R80/fw1/tmp/migrate/main_db/" --db_path "/opt/CPsuite-R80/fw1/conf/" --default_path "/opt/CPsuite-R80/fw1/conf/defaultDatabase" --db_type regular --db-migration'`  
  `
  [runShellCommand] Execution result: 1, exit code: -1`  
  `
  [DbUpgrader::ExecuteCpdb] ERR: cpdb completed with error code '-1'`

* The following errors are seen in the $FWDIR/log/cpm_for_cpdb.elg:  

  `
  ERROR internal.operation.OperationSvcImpl [qtp1150778278-93]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException`  
  `
  ERROR coresvc.internal.FwmSvcImpl [qtp1150778278-93]: Error updating 300 object(s) from set.`  
  `
  ERROR internal.operation.OperationSvcImpl [qtp1150778278-93]: caught exception "HV000028: Unexpected exception during isValid call." from class javax.validation.ValidationException `  
  `
  ERROR infrastructure.logging.DefaultExceptionLoggerHandlerImpl [qtp1150778278-93]: incident [7f4ae4f0-fa35-4377-a3b1-7aeca2dc6694]: 
  javax.validation.ValidationException: HV000028: Unexpected exception during isValid call.`

## Cause

The initial R7X database is corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

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