> Source: [sk135213](https://support.checkpoint.com/results/sk/sk135213)

# sk135213 - Cannot see logs in SmartConsole for a specific server or CMA

| Property | Value |
|----------|-------|
| Solution ID | sk135213 |
| Date Created | 2018-12-13 |
| Last Modified | 2021-08-10 |
| Technical Level | Advanced |
| Products | Security Management Server, Multi-Domain Security Management Server, Logging & Status |
| Versions | R82.10, R82, R81.20, R82.10, R82.10, R81.20, R82, R81.20, R82 |

## Symptoms

- * Cannot see logs in SmartConsole for a specific server or CMA.
* The query will timeout after a few minutes.

## Cause

The $INDEXERDIR/log_indexer version does not match between the MDS and the CMA's.

## Solution

This solution requires authentication. Please log in to view the full solution.

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