> Source: [sk134512](https://support.checkpoint.com/results/sk/sk134512)

# sk134512 - R80.10 SmartConsole times out after being idle, with "Automatically logged out due to idle timeout" error

| Property | Value |
|----------|-------|
| Solution ID | sk134512 |
| Date Created | 2018-08-16 |
| Last Modified | 2018-08-19 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * SmartConsole closes after being idle for sometime.
* Message displayed by SmartConsole is: "Automatically logged out due to idle timeout".   
  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1534425631495/timeout_message1808160627.PNG)

## Cause

Idle Timeout setting is configured to log out after configurable amount of time, which results in the above error message.

## Solution

This solution requires authentication. Please log in to view the full solution.

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