> Source: [sk133954](https://support.checkpoint.com/results/sk/sk133954)

# sk133954 - "Log Server is not Configured" error in SmartConsole after upgrade 

| Property | Value |
|----------|-------|
| Solution ID | sk133954 |
| Date Created | 2018-08-09 |
| Last Modified | 2021-07-06 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- SmartConsole error: "Log Server is not configured (IP: x.x.x.x), make sure you publish all changes" after upgrade.

## Cause

The version of the SmartEvent / Log Server is lower than the Security Management server's version. SmartEvent / Log Servers running R77.x versions are incompatible with R80.x Security Management servers. This occurs after upgrading the Security Management server but not the standalone SmartEvent / Log server.

## Solution

This solution requires authentication. Please log in to view the full solution.

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