> Source: [sk130093](https://support.checkpoint.com/results/sk/sk130093)

# sk130093 - SmartConsole crashes during publish when making multiple changes

| Property | Value |
|----------|-------|
| Solution ID | sk130093 |
| Date Created | 2018-06-23 |
| Last Modified | 2021-10-17 |
| Technical Level | General |
| Products | SmartConsole |
| Versions | R82.10, R82.20, R82, R81.20 |
| OS | Windows |

## Symptoms

- * CPM and taskScheduler-1 got cored
* FWM restarted
* Java is running high CPU usage

## Cause

Due to more verbose logging on the postgres process, the device may grow large enough that the information exceeds available assigned memory, resulting in the process crash and cascading effect.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk122485)

Check Point recommends to always upgrade to the most recent version   
([upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=184) / [upgrade Multi-Domain Security Management](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=166)).

<br />

If you choose not to upgrade, Check Point can supply a **Hotfix** . [Contact Check Point Support](https://www.checkpoint.com/support-services/contact-support/) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

**Hotfix installation instructions:**   
Refer to [sk168597 - How to install a Hotfix](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk168597).

<br />

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