> Source: [sk129894](https://support.checkpoint.com/results/sk/sk129894)

# sk129894 - ROBO Gateway object appears as locked when connecting to orphan session

| Property | Value |
|----------|-------|
| Solution ID | sk129894 |
| Date Created | 2018-06-19 |
| Last Modified | 2020-01-30 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |

## Symptoms

- * If Security Management Server crashes before user publishes the changes in a ROBO Gateway object edited in SmartProvisioning GUI client, this ROBO Gateway object appears as locked when the user connects with SmartProvisioning GUI client again.
* In SmartConsole -\> MANAGE \& SETTINGS -\> Sessions -\> View Sessions, the SmartProvisioning session appears as disconnected, and it is not possible to discard or publish it.

## Solution

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