> Source: [sk129632](https://support.checkpoint.com/results/sk/sk129632)

# sk129632 - Red Alert appears for Security Gateway in SmartConsole, although the Security Gateway is working properly

| Property | Value |
|----------|-------|
| Solution ID | sk129632 |
| Date Created | 2018-06-17 |
| Last Modified | 2024-01-08 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * A Red alert appears near the Security Gateway status in SmartConsole , although all Security Gateway's processes and blades are functioning properly.
* When opening the "Device \& License information" page for the Security Gateway, all Statuses appear green and functioning correctly.

## Cause

The Security Gateway forwards incorrect statuses from the CPD, or the Security Management is not updating the current status of the Security Gateway.

## Solution

This solution requires authentication. Please log in to view the full solution.

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