> Source: [sk129512](https://support.checkpoint.com/results/sk/sk129512)

# sk129512 - "Internal error occurred during the verification process. Policy verification failed." error on policy installation failure on a newly upgraded R80/R80.10 gateway

| Property | Value |
|----------|-------|
| Solution ID | sk129512 |
| Date Created | 2018-06-14 |
| Last Modified | 2019-11-04 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Policy installation fails on a newly upgraded R80/R80.10 gateway:

      
      Internal error occurred during the verification process 
      Policy verification failed.

* `Debug of FWM process during policy installation according to `[sk86186](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk86186)`:`

  `
  `[FWM PID]@GW[DATE TIME] ...--> CConverterParserSettings::GetGatewaySatellite   
  [FWM PID]@GW[DATE TIME] Failed to locate Gateway Satellite by Gateway Uid '{FD8479CF-252E-409B-8992-4809462CB3D3}' in GatewayStaticProfilesConfiguration.C file.   
  [FWM PID]@GW[DATE TIME] ...<-- CConverterParserSettings::GetGatewaySatellite   
  [FWM PID]@GW[DATE TIME] ...<-- CConverterParserSettings::Convert   
  [FWM PID]@GW[DATE TIME] Failed to perform conversion by converter '{12233D1D-9D63-43CE-B804-92AD703DBF34}'.

## Cause

The IPS profile association link was broken for the specific gateways during the upgrade.

## Solution

This solution requires authentication. Please log in to view the full solution.

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