> Source: [sk129073](https://support.checkpoint.com/results/sk/sk129073)

# sk129073 - "VSX is locked by multiple users" error on VSX Provisioning done by Domain administrator

| Property | Value |
|----------|-------|
| Solution ID | sk129073 |
| Date Created | 2018-06-26 |
| Last Modified | 2018-06-28 |
| Technical Level | Advanced |
| Products | Security Gateway, Multi-Domain Security Management Server |
| Versions | R82.10, R82, R81.20, R82.10, R82.x, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- An error is received when trying to push the policy to VS by a newly created Domain Level administrator:  

`
Internal Error: VSX is locked by multiple users.`  
`
Virtual System Processing Completed with Errors`  
`

Pushing network configuration to Virtual System operation has finished with errors.`  
`
Refer to the messages retrieved during the VSX push configuration stage`  
`
and make sure that the configuration you are trying to push is legal.`  
`
If the problem persists contact Check Point Technical Support`

## Solution

This solution requires authentication. Please log in to view the full solution.

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