> Source: [sk127752](https://support.checkpoint.com/results/sk/sk127752)

# sk127752 - Assigning office mode from RADIUS is not working on SMB appliances

| Property | Value |
|----------|-------|
| Solution ID | sk127752 |
| Date Created | 2018-05-23 |
| Last Modified | 2018-05-24 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |

## Symptoms

- * When initiating a client to site connectivity, the VPN client cannot obtain an IP address from RADIUS server allocated office mode, instead they are allocated an IP from the appliance's office mode.
* The appliance is configured to connect to a RADIUS server, and Remote access permissions for RADIUS users are given to all users.
* VPN Remote Access -\> 'Office Mode allocate from RADIUS' is enabled in the appliance's advanced settings.
* Users in the RADIUS server are defined according to [sk43857](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk43857&partition=Advanced&product=IPSec)
* RADIUS server is listening on port 1813 for any accounting requests \[new accounting port\].

## Solution

This solution requires authentication. Please log in to view the full solution.

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