> Source: [sk127352](https://support.checkpoint.com/results/sk/sk127352)

# sk127352 - "Unable to fetch Suspicious Activity Rules from : (Gateway Name)" error message 

| Property | Value |
|----------|-------|
| Solution ID | sk127352 |
| Date Created | 2018-06-17 |
| Last Modified | 2022-07-07 |
| Technical Level | Advanced |
| Products | Security Gateway, Hardware |
| Versions | R82.10, R82, R81.20, Not Version-Specific |
| OS | Gaia |
| Platform | 15000 |

## Symptoms

- * When the user fetches the SAM database from SmartView Monitor, he/she receives the following error:   
  `Error- "Unable to fetch Suspicious Activity Rules from:(Gateway Name)"`
* The *$FWDIR/log/sam.dat* file has incorrect permissions and owners.

## Solution

This solution requires authentication. Please log in to view the full solution.

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