> Source: [sk125792](https://support.checkpoint.com/results/sk/sk125792)

# sk125792 - Endpoint Security Client package cannot be downloaded from repository and deployment fails

| Property | Value |
|----------|-------|
| Solution ID | sk125792 |
| Date Created | 2018-05-09 |
| Last Modified | 2021-07-19 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81 (EOS) |

## Symptoms

- * Endpoint Security Client package cannot be downloaded from repository and deployment fails.
* Package size is shown as 0 bytes.  
  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk125792/11805010206.JPG)
* Deployment failes with the error "Some of the blades have failed to install. Contact your administrator." ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk125792/depl1805010235.JPG)

## Cause

***EPS.msi* packages that were uploaded to the Endpoint Security Server have wrong permissions.**

There can be one or several mismatches:

* Wrong permissions and/or wrong group for entire *msi* folder:  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk125792/3err1805010146.JPG)
  1. Navigate to: *cd $FWDIR/conf/SMC_Files/uepm*
  2. Check permissions: *ls -la*
* Wrong permissions and/or wrong group for folders that contain *EPS.msi* packages:  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk125792/2err1805010141.jpg)
  1. Navigate to: *cd $FWDIR/conf/SMC_Files/uepm/msi*
  2. Check permissions: *ls -la*
* Wrong permissions and/or wrong group for *EPS.msi* packages:  

  ![](https://sc1.checkpoint.com/sc/SolutionsStatics/sk125792/41805010147.JPG)
  1. Navigate to: *cd $FWDIR/conf/SMC_Files/uepm/msi/\<folder name\>*
  2. Check permissions: *ls -la*

## Solution

This solution requires authentication. Please log in to view the full solution.

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