> Source: [sk124372](https://support.checkpoint.com/results/sk/sk124372)

# sk124372 - Incorrect status of license in SmartConsole 

| Property | Value |
|----------|-------|
| Solution ID | sk124372 |
| Date Created | 2018-04-13 |
| Last Modified | 2023-12-18 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- * The license/contract of the Security Gateway server shows an incorrect status for a license which no longer exists.
* # cplic print and SmartUpdate do not have the license installed either centrally or locally.
* Running the command `# cpstat os -f licensing` from the Management Server shows the correct license status as it appears in SmartUpdate, rather than the one shown in the GUI.

## Cause

The old license was not removed successfully from the database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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