> Source: [sk124252](https://support.checkpoint.com/results/sk/sk124252)

# sk124252 - Expired license that was removed still appears in SmartEndpoint's License Reports

| Property | Value |
|----------|-------|
| Solution ID | sk124252 |
| Date Created | 2018-04-23 |
| Last Modified | 2018-04-24 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * A license that was expired and removed still appears in 'SmartEndpoint \> Reporting \> License Reports'.  
  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk124252/3-0077259761_ExpiredGUI1804150037.JPG)
* The license does not show up when running *cplic print -x* on the Server (the CK is missing).  
  The license is also not visible in SmartUpdate (but still appears in SmartEndpoint)  
  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk124252/3-0077259761_CPLICPrint_edited1804150038.jpg)

## Cause

The license is stuck in the database.

## Solution

This solution requires authentication. Please log in to view the full solution.

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