> Source: [sk123722](https://support.checkpoint.com/results/sk/sk123722)

# sk123722 - Multi-Domain Server FWM process does not start

| Property | Value |
|----------|-------|
| Solution ID | sk123722 |
| Date Created | 2018-04-04 |
| Last Modified | 2019-09-29 |
| Technical Level | Advanced |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R82.x, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- * 'mdsstat' command output shows MDS FWM stuck in pnd and the process does not start.  

  ```
  
  [Expert@hostname:0]# mdsstat
  +--------------------------------------------------------------------------------------+
  |                              Processes status checking                               |
  +-----+----------------+-----------------+------------+----------+----------+----------+
  | Type| Name           | IP address      | FWM        | FWD      | CPD      | CPCA     |
  +-----+----------------+-----------------+------------+----------+----------+----------+
  | MDS |        -       | X.X.X.X         | pnd (N/A)  | up 1000� | up 1500�  | up 2000 |
  +-----+----------------+-----------------+------------+----------+----------+----------+
  | Total Domain Management Servers checked: 0     0 up   0 down                         |
  | Tip: Run mdsstat -h for legend                                                       |
  +--------------------------------------------------------------------------------------+
  ```

  <br />

* Cannot launch Smart Domain Manager Console.

* In log file $MDS_TEMPLATE/log/cpm.elg\* (/opt/CPsuite-R80/fw1/log/cpm.elg\*) there is a log with message: "exception: Attempting to discard a non-existing session."  

  For example:  

  ` CpmGeneralException{base='com.checkpoint.management.is.exceptions.CpmIllegalArgumentException: Attempting to discard a non-existing session 12345678-1234-1234-1234-01234567890', errorCode='CP_ERR_ILLEGAL_ARGUMENT', errorFamily='discard non existing session', messageForUser='null', message='Attempting to discard a non-existing session 12345678-1234-1234-1234-01234567890'}`

* In log file $MDS_TEMPLATE/log/cpm.elg\* these messages are printed:
  "02/07/19 08:37:15,880 INFO coresvc.internal.WorkSessionMgmtSvcImpl \[main\]: Removing 2 worksessions from domain: 840523f3-d943-d34c-9221-7a2e31beff79
  02/07/19 08:37:15,943 INFO coresvc.internal.WorkSessionMgmtSvcImpl \[main\]: Handling DomainWorkSession '62ca2121-cf5b-402d-ba72-4083fd185131' in domain '840523f3-d943-d34c-9221-7a2e31beff79' of user 'I719577' session is public: false. ossId '71e0c287-5583-4aac-a2c7-0436215112a2'
  02/07/19 08:37:15,945 INFO management.object_store.ObjectStoreSessionImpl \[main\]: save ObjectStoreSessionEntity to session 71e0c287-5583-4aac-a2c7-0436215112a2 from db
  02/07/19 08:37:15,945 INFO management.object_store.ObjectStoreSessionImpl \[main\]: discard ObjectStoreSessionEntity '71e0c287-5583-4aac-a2c7-0436215112a2' id(-32768)
  02/07/19 08:37:15,990 WARN coresvc.internal.ObjectStoreJpaTransactionManager \[main\]: rolling back the transaction. stack trace:
  java.lang.Thread.getStackTraceImpl(Native Method)
  java.lang.Thread.getStackTrace(Thread.java:1117)"
  "02/07/19 08:37:15,991 ERROR coresvc.internal.DleServerInitializerBean \[main\]: Invocation of com.checkpoint.management.dleserver.coresvc.internal.WorkSessionMgmtSvcImpl.init failed (null)"

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---

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