> Source: [sk123566](https://support.checkpoint.com/results/sk/sk123566)

# sk123566 - Running vsec_central_license fails to get licenses from gateways

| Property | Value |
|----------|-------|
| Solution ID | sk123566 |
| Date Created | 2018-03-19 |
| Last Modified | 2018-03-25 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- * Running vsec_central_license fails to get licenses from gateways.
* Each gateway reports "fails to access", but connectivity is functioning normally.

## Cause

The gateway names in question are too long and are beyond the constraints allowed for *cprlic*.

## Solution

This solution requires authentication. Please log in to view the full solution.

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