> Source: [sk123565](https://support.checkpoint.com/results/sk/sk123565)

# sk123565 - JViewer console on LOM card is unable to start

| Property | Value |
|----------|-------|
| Solution ID | sk123565 |
| Date Created | 2018-03-20 |
| Last Modified | 2024-12-08 |
| Technical Level | Advanced |
| Products | Security Gateway, Security Management Server |
| Versions | R81.10 (EOS), R81 (EOS), R81.10 (EOS), R81 (EOS) |

## Symptoms

- * When opening the JViewer console through the LOM Card on the Check Point appliance, a security exception prevents the console from functioning.
* Attempts to bypass Java security by adding an exception for the LOM interface IP address fail, as the exception list does not update after applying the changes.

## Cause

Insufficient permissions prevent the addition of the IP exception, as the Java console does not run with administrative permissions by default.

## Solution

This solution requires authentication. Please log in to view the full solution.

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