> Source: [sk123536](https://support.checkpoint.com/results/sk/sk123536)

# sk123536 - "Contract entitlement check failed" encountered after enabling Anti-Bot blade 

| Property | Value |
|----------|-------|
| Solution ID | sk123536 |
| Date Created | 2018-04-03 |
| Last Modified | 2026-06-30 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * "Contract entitlement check failed" encountered after enabling Anti-Bot blade.
* "Error with \<NAME\> blade" message is displayed in 'SmartConsole \> "GATEWAYS \& SERVERS" app \> on the "Summary" tab \> in the "License Status" line'.
* "Cannot fetch license information due to a network/configuration/general error. Refer to sk114615 with error ID:"
* SmartUpdate ('Licenses \& Contracts' tab) shows valid contracts.
* Output of the *cplic print* command on Management Server shows valid Contract Coverage.
* "Contract entitlement check failed" for Application Control / URL Filtering / Anti-Bot / Anti-Virus during policy installation.
* *fwm.elg* debug shows:  
  ciu_lic_app_amw_is_lic_app_id_active: start  
  ciu_lic_get_contract_validity: start  
  ciu_lic_get_contract_validity: done  
  ciu_lic_app_amw_is_lic_app_id_active: done  
  ciu_lic_do_dc_now: lic_app is not entitled for dc  
  ciu_dc_lic_do_entitlement_failure: start  
  ciu_dc_lic_do_entitlement_failure: No contract for CK-00-1C-7F-58-2F-77 - unsetting its entitlement

## Cause

Proxy setting is enabled in SmartDashboard, but proxy is not required for connectivity from Security Management or Security Gateway towards Check Point update servers.

![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1521367088961/Root cause1803180309.JPG)

## Solution

This solution requires authentication. Please log in to view the full solution.

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