> Source: [sk123499](https://support.checkpoint.com/results/sk/sk123499)

# sk123499 - SMB appliances do not complete boot and enter Maintenance Mode

| Property | Value |
|----------|-------|
| Solution ID | sk123499 |
| Date Created | 2018-03-31 |
| Last Modified | 2021-09-30 |
| Technical Level | Advanced |
| Products | Spark Firewall (Locally Managed) |
| Versions | R82.00.X, R81.10.X |
| Platform | 6, 20, 400, 110, 910 |

## Symptoms

- * SMB appliances do not complete boot and enter Maintenance Mode.  

* Console output during boot shows:

  ```
  
  ------------- This is a first boot ---------------
  
  ...............................................
  Boot sequence failure - Going into maintenance mode. 
  Please check /logs/boot_log or /fwtmp/temp_boot_log
  ```

* The *boot_log* file shows:

  ```
  
  Initializing Internal Certificate Authority...
  rm: cannot remove '/opt/fw1/conf/InternalCA.db': No such file or directory
  rm: cannot remove '/opt/fw1/conf/crls/*': No such file or directory
   Creating Internal CA with default DN 'O=00:1C:7F:XX:XX:XX..yotmf7'
   Could not create Certificate Authority. General problem in Certificate Authority
  Failed to create ICA.
  killall: cpca: no process killed
  Failed to create ICA
  ```

## Cause

ICA certificate generation fails.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

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