> Source: [sk123374](https://support.checkpoint.com/results/sk/sk123374)

# sk123374 - IKEv2 fails to negotiate in a Check Point CloudGuard for Azure / vSEC for Azure environment

| Property | Value |
|----------|-------|
| Solution ID | sk123374 |
| Date Created | 2018-03-09 |
| Last Modified | 2018-09-09 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |
| Platform | Azure |

## Symptoms

- * IKEv2 tunnels in a Check Point Azure environment fail with error:   
  `"dropped by vpn_encrypt_chain Reason: No error"`.  

* Following error can be found in log file $FWDIR/log/vpnd.elg:  
  `"keSimpOrder::getMyIpAddr: disregarding interface with IP X.X.X.X, which is a member interface`.

## Solution

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