> Source: [sk123237](https://support.checkpoint.com/results/sk/sk123237)

# sk123237 - "Failed to import outbound certificate. Check that the certificate's format is suitable and that the correct password has been entered" error when importing inbound certificate for HTTPS Inspection

| Property | Value |
|----------|-------|
| Solution ID | sk123237 |
| Date Created | 2018-08-22 |
| Last Modified | 2024-10-10 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- "Failed to import outbound certificate. Check that the certificate's format is suitable and that the correct password has been entered" error when importing inbound certificate for HTTPS Inspection.

## Cause

* The certificate to be imported is not in PKCS 12 format.
* A possible cause is that the PKCS 12 file was generated with SHA 256 hashing algorithm.

## Solution

This solution requires authentication. Please log in to view the full solution.

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