> Source: [sk123152](https://support.checkpoint.com/results/sk/sk123152)

# sk123152 - "Failure while deserializing object of type" error in Portable SmartConsole when connecting to a Management Server

| Property | Value |
|----------|-------|
| Solution ID | sk123152 |
| Date Created | 2018-02-26 |
| Last Modified | 2026-06-30 |
| Technical Level | Advanced |
| Products | SmartConsole |
| Versions | R82.10, R82, R81.20, R81.10 (EOS), R81 (EOS) |
| OS | Gaia |

## Symptoms

- "`Failure while deserializing object of type`" error in Portable SmartConsole when connecting to a Management Server.

Example:

`Failure while deserializing object of type 'CP.Management.Objects.Schema.DleServerCoreSvc.LoginResponse'.`
![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk123152/Portable_Error1802260935.png)

## Cause

Windows OS blocks access to the SmartConsole files.

The Portable SmartConsole ZIP file contains additional Zone metadata, which Windows OS might use to block the file access, because the file is from an external source.

Example output from [SysInternals Suite streams](https://docs.microsoft.com/en-us/sysinternals/downloads/streams "Microsoft SysInternals Suite streams utility") utility for a file extracted from the ZIP file of the Portable SmartConsole R80.20.M1 Build 006:

` D:\Portable_SmartConsole_R80.20.M1_B006\AbacusClientCppUtils.dll:`  
` :Zone.Identifier:$DATA 26`

## Solution

This solution requires authentication. Please log in to view the full solution.

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