> Source: [sk123017](https://support.checkpoint.com/results/sk/sk123017)

# sk123017 - "failed to get events list from DB SmartEvent" error is received and  SmartEvent Policy installation fails

| Property | Value |
|----------|-------|
| Solution ID | sk123017 |
| Date Created | 2018-02-19 |
| Last Modified | 2018-02-19 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- * SmartEvent Policy installation fails with `"failed to get events list from DB SmartEvent"` and `"unable to find policy standart in DB"` errors after long period of time.
* In the cpsemd.elg file there are:` "failed to get events list from DB"` and `"can't find the policy file sem_user_modified_detection_policies.C."` messages.
* No new events are received in the SmartEvent Console.

## Cause

* SmartEvent server has not enough disk space.
* The "sem_user_modified_detection_policies.C" file was manually edited or it was corrupted.

## Solution

This solution requires authentication. Please log in to view the full solution.

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