> Source: [sk122753](https://support.checkpoint.com/results/sk/sk122753)

# sk122753 - Capsule Workspace site creation links do not work

| Property | Value |
|----------|-------|
| Solution ID | sk122753 |
| Date Created | 2018-02-05 |
| Last Modified | 2018-02-05 |
| Technical Level | General |
| OS | Android |
| Platform | Mobile Devices |

## Symptoms

- * Capsule Workspace site creation links do not work.
* Gmail, Outlook and other Apps display the site creation link as plain text instead of hyperlink.

## Cause

Capsule Workspace site creation link uses a custom scheme (sslvpn), but gmail, outlook and other Apps remove the custom scheme hyper link on android operating system.

## Solution

No fix is required; the system is functioning as designed. Site creation link is not supported, however users can still create sites by:

* QR code scanning  

  ![](https://sc1.checkpoint.com/sc//SolutionsStatics/sk122753/capsule1802050520.png)  

* Manually, by typing the server address.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
