> Source: [sk122692](https://support.checkpoint.com/results/sk/sk122692)

# sk122692 - "Working Offline" message in Endpoint Security Client UI 

| Property | Value |
|----------|-------|
| Solution ID | sk122692 |
| Date Created | 2018-02-15 |
| Last Modified | 2018-02-22 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |
| OS | Windows, Gaia |

## Symptoms

- * Endpoint Security Client UI showing "Working Offline".
* In *cpda* on Endpoint Security Client that is disconnected, can see the following:   
  *---ERROR--- Unexpected HTTP Response code: 503
  ---ERROR--- Response without escape chars (possible truncated): 
  "-//IETF//DTD HTML 2.0//EN"\>503
  "Service Temporarily Unavailable"
  "Service Temporarily Unavailable"
  The server is temporarily unable to service your request due to maintenance downtime
  or capacity problems. Please try again later.*

## Solution

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