> Source: [sk122638](https://support.checkpoint.com/results/sk/sk122638)

# sk122638 - Identity Agent Incorrectly Assigns Users To IP When Using The "Switch User" Function On Windows Clients

| Property | Value |
|----------|-------|
| Solution ID | sk122638 |
| Date Created | 2018-01-28 |
| Last Modified | 2023-05-09 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81.20, R81.10 (EOS) |

## Symptoms

- When performing "switch user" on a Windows client and logging in with a another user / multiple users are logged in at the same time, Users / Permissions are incorrectly assigned to the IP address of the client.

## Solution

This solution requires authentication. Please log in to view the full solution.

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