> Source: [sk122392](https://support.checkpoint.com/results/sk/sk122392)

# sk122392 - Smart-1 appliance stuck in reboot loop after fresh install

| Property | Value |
|----------|-------|
| Solution ID | sk122392 |
| Date Created | 2018-01-17 |
| Last Modified | 2024-10-05 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| Platform | Smart-1 |

## Symptoms

- * Smart-1 appliance stuck in reboot loop after fresh install.
* Error during boot up:

  ```
  
  0xffffffff80404b60        0        0  1    0   R  0xffffffff80404e40 *swapper
  rsp                rip                Function (args)
  ======================= ^interrupt^
  0xffffffff805d9ee0 0xffffffff880c1a54 [megaraid_sas]megasas_complete_cmd_dpc+0xc4 (unknown)
  0xffffffff805d9f18 0xffffffff80047739 tasklet_action+0x59
  0xffffffff805d9f38 0xffffffff80047663 __do_softirq+0x73
  0xffffffff805d9f68 0xffffffff8000b5dc call_softirq+0x1c
  0xffffffff805d9f80 0xffffffff8000cef5 do_softirq+0x35
  0xffffffff805d9f90 0xffffffff8000ce47 do_IRQ+0x97 (0xffffffff80587ed8)
  ======================= ^normal^
  0xffffffff80587ef8 0xffffffff8000a8f5 ret_from_intr (0xffffffff80406758, 0x1, 0x0, 0x0, 0xffffffff80584000, 0xffff8120f05d80f8)
  0xffffffff80587f58 0xffffffff800093b6 mwait_idle+0x36
  wdt stop function not defined
  ```

## Cause

Wrong ISO image was used.

## Solution

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