> Source: [sk122315](https://support.checkpoint.com/results/sk/sk122315)

# sk122315 - "Error 403. Access to the API server is forbidden"

| Property | Value |
|----------|-------|
| Solution ID | sk122315 |
| Date Created | 2018-02-04 |
| Last Modified | 2018-02-22 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |
| OS | Gaia |

## Symptoms

- After upgrade from R80 to R80.10, any API call from host configured to send API calls to Security Management server, shows:

```

Error 403. Access to the API server is forbidden. 
Please check the Management API blade settings to make sure
that the server is allowed to accept requests from this IP address.
code: "generic_error"
```

Example of API call

```
#mgmt_cli -m Management_server_ip -u username login
```

<br />

## Solution

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