> Source: [sk122232](https://support.checkpoint.com/results/sk/sk122232)

# sk122232 - Customized Threat Extraction UserCheck approve page is not enforced 

| Property | Value |
|----------|-------|
| Solution ID | sk122232 |
| Date Created | 2018-01-06 |
| Last Modified | 2018-01-07 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * Changes made to Threat Extraction approve page in SmartConsole are not enforced on the Security Gateway.
* The default/pre-defined UserCheck approve page is still showing to users.

## Cause

Issue is related only to R77.30 Security Gateway managed by R80.10 Management server. Changes made in SmartConsole are not pushed to gateways after policy installation.

## Solution

This solution requires authentication. Please log in to view the full solution.

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