> Source: [sk121892](https://support.checkpoint.com/results/sk/sk121892)

# sk121892 - "Connectivity error while using Data Center. Please make sure the Data Center is running and accessible." error message while trying to fetch objects from APIC in SmartDashboard

| Property | Value |
|----------|-------|
| Solution ID | sk121892 |
| Date Created | 2017-12-12 |
| Last Modified | 2017-12-26 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81.20, R82 |

## Symptoms

- While trying to fetch the objects from APIC in SmartDashboard, see the following Connectivity error message: "Connectivity error while using Data Center. Please make sure the Data Center is running and accessible."  
![](https://sc1.checkpoint.com/sc//SolutionsStatics/NEW_SK_NOID1513092458011/APIC_Connectivity _issue1712120744.PNG)

## Solution

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