> Source: [sk121875](https://support.checkpoint.com/results/sk/sk121875)

# sk121875 - AWS Cluster failover does not succeed

| Property | Value |
|----------|-------|
| Solution ID | sk121875 |
| Date Created | 2017-12-11 |
| Last Modified | 2018-02-08 |
| Technical Level | Advanced |
| Products | Cloud Firewall |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |
| Platform | AWS |

## Symptoms

- * AWS Cluster failover does not succeed.
* The *$FWDIR/scripts/aws_ha_test.py* command returns the following error:  
  Error:  
  Failed to retrieve interfaces from AWS  
  Please verify that the IAM role is set up correctly.

## Cause

Following AWS move to its own certificate authority (CA), Security Gateways deployed using images released before R80.10 015-252 or R77.30 014-165 are unable to complete AWS API calls, causing the Cluster failover not to function.

## Solution

This solution requires authentication. Please log in to view the full solution.

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