> Source: [sk121845](https://support.checkpoint.com/results/sk/sk121845)

# sk121845 - Machine shown in SmartEndpoint under "Users and Computers" tab, even though it is no longer in Active Directory 

| Property | Value |
|----------|-------|
| Solution ID | sk121845 |
| Date Created | 2017-12-07 |
| Last Modified | 2025-11-23 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | R81.20 |

## Symptoms

- Machine shown in SmartEndpoint under "Users and Computers" tab, even though it is no longer in Active Directory.

## Cause

* The domain has not been rescanned after changes.
* The machine was removed incorrectly from Active Directory, and as a result is still in the Database.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content
