> Source: [sk121794](https://support.checkpoint.com/results/sk/sk121794)

# sk121794 - Backup on the VSX machine does not include many files

| Property | Value |
|----------|-------|
| Solution ID | sk121794 |
| Date Created | 2017-12-03 |
| Last Modified | 2018-10-01 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * VSX backup is performed successfully, but a lot of files are missing after extracting the files.

* `cpbackup_util` used to verify the restore, shows:

  ```
  
  [Expert@RHostname:0]# cpbackup_util verify_restore --file /var/log/CPbackup/backups/backup_meVSX01_21_Jul_2017_07_52.tgz
  Cannot complete the process due to package compression errors.
  ```

  <br />

* The `/var/log/CPbackup.elg` file shows:

  ```
  
  tar: tmp/signature: Not found in archive
  tar: Error exit delayed from previous errors
  ```

  <br />

## Solution

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---

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