> Source: [sk121514](https://support.checkpoint.com/results/sk/sk121514)

# sk121514 - "SmartView server certificate is invalid" error message when checking logs in CMA

| Property | Value |
|----------|-------|
| Solution ID | sk121514 |
| Date Created | 2017-11-29 |
| Last Modified | 2022-12-19 |
| Technical Level | General |
| Products | Multi-Domain Security Management Server |
| Versions | R82.10, R81.20, R82, R82.20 |
| OS | Gaia |

## Symptoms

- "`SmartView server certificate is invalid`" error message when checking the logs in CMA.

## Cause

The portal certificate was replaced by a third-party certificate of non-UNIX format.

For example, if the third-party certificate uses the Windows Line ending - ODOA (CRLF line terminators), the UNIX\`file\` command will indicate the following:

*\[Expert@fwmgt:0\]# file /web/conf/server.crt*   
*/web/conf/server.crt: ASCII text, with CRLF line terminators*

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.20](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk122485)

Check Point recommends to always upgrade to the [Recommended version](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk95746) ([Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166) ).

<br />

<br />

If you choose not to upgrade, use *dos2unix* to convert the file to UNIX format and restart CP processes:

* *# dos2unix /web/conf/server.crt*
* *# cpstop ; cpstart*

If converting the certificate does not resolve the issue, ask the CA that signed the CSR to regenerate the certificate in UNIX format.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content