> Source: [sk121234](https://support.checkpoint.com/results/sk/sk121234)

# sk121234 - "Failed to fetch file" error appears when trying to view Forensics / Threat Emulation reports on a separate SmartLog server

| Property | Value |
|----------|-------|
| Solution ID | sk121234 |
| Date Created | 2017-11-01 |
| Last Modified | 2019-11-14 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X, R82.20, R82.10, R82, R81.20 |

## Symptoms

- * Although Forensics / Threat Emulation logs are visible in SmartLog, when try to view the analysis report, the following error appears: "Failed to fetch file".
* SmartLog is enabled on a separate management server (Not the Endpoint Security Server).

## Cause

The blobs (reports) are not being forwarded from the Endpoint Security Server to the SmartLog server.

## Solution

This solution requires authentication. Please log in to view the full solution.

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