> Source: [sk121221](https://support.checkpoint.com/results/sk/sk121221)

# sk121221 - In UserCheck Portal, using $orig_url$ within a "mailto" link causes it to get corrupted

| Property | Value |
|----------|-------|
| Solution ID | sk121221 |
| Date Created | 2017-11-12 |
| Last Modified | 2024-02-12 |
| Technical Level | General |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * UserCheck "mailto" link configured using [sk92710](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk92710), is not displayed properly in UserCheck block page.
* When clicking on "mailto" link, it works as configured.

## Cause

The *$orig_url$*variable causes the link to not be displayed correctly.

## Solution

This problem was fixed. The fix is included starting from:

* [Check Point R80.30](https://support.checkpoint.com/results/sk/sk144293)

Check Point recommends to always upgrade to the most recent version   
([upgrade Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=435) / [upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=184) / [upgrade Multi-Domain Security Management](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=overview&product=166)).

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