> Source: [sk121195](https://support.checkpoint.com/results/sk/sk121195)

# sk121195 - After installing Endpoint Security Client with FDE, the HALO-keyboard and touchscreen of Lenovo Yoga Book in Preboot screen does not work

| Property | Value |
|----------|-------|
| Solution ID | sk121195 |
| Date Created | 2017-10-30 |
| Last Modified | 2021-10-16 |
| Technical Level | Advanced |
| Products | Endpoint Security |
| Versions | Cloud, E89.X, E88.X |

## Symptoms

- After installing Endpoint Security Client with FDE, the HALO-keyboard and touchscreen of Lenovo Yoga Book in Preboot screen does not work.

## Cause

Lenovo firmware does not support AbsolutePointer in Preboot in this model.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content