> Source: [sk121153](https://support.checkpoint.com/results/sk/sk121153)

# sk121153 - "There are no allowed log servers, check your log server configuration" error when viewing 'Logs' or 'General Overview' tab in R80.xx SmartEvent 

| Property | Value |
|----------|-------|
| Solution ID | sk121153 |
| Date Created | 2017-10-29 |
| Last Modified | 2017-10-30 |
| Technical Level | Advanced |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- * The following error is shown in R80.xx SmartConsole when logged into SmartEvent Server on 'Logs' tab:   
  "There are no allowed log servers, check your log server configuration"
* 'General Overview' tab fails to display.
* SmartEvent Server is healthy and all diagnostics show it's connected to Log servers and processing events.

## Cause

Misconfiguration of the SmartEvent Server object, the following SecureKnowledge article was not strictly followed: [sk110894 - How to configure an R80/R80.10 SmartEvent Server with an R77.x Security Management](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk110894&partition=General&product=SmartEvent)

## Solution

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