> Source: [sk120995](https://support.checkpoint.com/results/sk/sk120995)

# sk120995 - "Define office mode pool network for all cluster members to match the cluster definition" message in SmartConsole

| Property | Value |
|----------|-------|
| Solution ID | sk120995 |
| Date Created | 2017-10-30 |
| Last Modified | 2020-11-30 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R81 (EOS) |
| OS | Gaia |

## Symptoms

- "`Define office mode pool network for all cluster members to match the cluster definition`" message in SmartConsole when closing a Security Gateway object, after enabling Office mode for IPsec VPN settings on cluster object.

## Cause

Office Mode is enabled on Security Gateway object, but the Office Mode Pool is not defined on cluster member's VPN configuration.

## Solution

This solution requires authentication. Please log in to view the full solution.

---

# Agent Instructions

This content is from the Check Point Support Center (https://support.checkpoint.com), the official knowledge base for Check Point cybersecurity products.

## Navigating This Knowledge Base

- **Complete index**: [llms.txt](https://support.checkpoint.com/llms.txt)
- **All SK articles**: [SecureKnowledge Sitemap](https://support.checkpoint.com/sitemaps/secureknowledge-sitemap-index.xml)
- **SK article URL pattern**: `https://support.checkpoint.com/results/sk/{skId}`
- **Markdown responses**: AI bot User-Agents automatically receive `text/markdown` content