> Source: [sk120813](https://support.checkpoint.com/results/sk/sk120813)

# sk120813 - No logs are displayed in SmartLog GUI, but are displayed in SmartView Tracker 

| Property | Value |
|----------|-------|
| Solution ID | sk120813 |
| Date Created | 2017-10-23 |
| Last Modified | 2019-09-24 |
| Technical Level | Advanced |
| Products | Logging & Status |
| Versions | R82.10, R81.20, R82 |
| OS | Gaia |

## Symptoms

- * No logs are displayed in SmartLog GUI, but are displayed in SmartView Tracker under the same CLM /Log server.
* Other CLMs under the same MLM display Logs in SmartLog GUI as expected.
* All relevant configuration and CLM properties are well configured - more than 11GB of free space in /var/log under the MLM level and relevant soft links exists.
* In SmartLog GUI window indexing ratio increased (bottom right corner) , though no logs are presented.
* In the debug logs (`$SMARTLOGDIR/log/smartlog_server.elg` from both CLM and MLM levels), the below message is presented, indexing SmartLog erases the index data all the time:

  ```
  IndexMgr::RestrictDiskUsage: Deleting /opt/CPmds-R77/customers//CPSmartLog-R77/data/ (<#> documents)
  ```

## Solution

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