> Source: [sk120796](https://support.checkpoint.com/results/sk/sk120796)

# sk120796 - New realm for multiple authentication option is not displayed in Mobile Access portal

| Property | Value |
|----------|-------|
| Solution ID | sk120796 |
| Date Created | 2017-10-09 |
| Last Modified | 2021-12-13 |
| Technical Level | Advanced |
| Products | Security Gateway |
| Versions | R82.10, R82, R81.20 |
| OS | Gaia |

## Symptoms

- New Auth Realm is not displayed in Mobile Access portal after running the `cvpnd_settings $CVPNDIR/conf/cvpnd.C listAdd portalRealmNames [realm_name]` command, although the `$CVPNDIR/conf/cvpnd.C` file contains the `:portalRealmNames` entry of this new realm that was added.

## Cause

There is no value added under *:portalRealmNames* list in the *$CVPNDIR/conf/cvpnd.C* file.   
When running the "*cvpnd_settings $CVPNDIR/conf/cvpnd.C listAdd* " command, it only adds the entry to the list, but not its value.  
For multiple authentication realms, you should add all the individual realms to the *:portalRealmNames* list.

## Solution

This solution requires authentication. Please log in to view the full solution.

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