> Source: [sk120683](https://support.checkpoint.com/results/sk/sk120683)

# sk120683 - "The number of licensed correlation units has been exceeded" error

| Property | Value |
|----------|-------|
| Solution ID | sk120683 |
| Date Created | 2017-09-28 |
| Last Modified | 2025-06-16 |
| Technical Level | General |
| Products | Security Management Server, Licensing |
| Versions | R82.10, R82, R81.20, Not Version-Specific, R82.20 |

## Symptoms

- * "`The number of licensed correlation units has been exceeded`" error on adding a correlation unit failure when adding more than 1 correlation unit.
* A permanent SmartEvent license for up to 50 gateways has been installed with the feature CPSB-EVCR-50

## Cause

The permanent SmartEvent license for up to 50 gateways allows for up to four (4) correlation units, however the installed cp.macro file limits the number of correlatino units to one (1). This can be verified by running the *cplic resolve_macro ::cpsb-evcr-50* command.

The return is expected to include the primitive "alzc4", but instead returns the primitive "alzc1"

## Solution

To get the updated *cp.macro* file and for further assistance, contact Check Point Account Services in one of these ways:

* by creating a [Non-Technical Service Request](https://help.checkpoint.com/)
* by phone:
  * Americas: +1-972-444-6600 - option 3 - option 5
  * International: +972-3-611-5100 - option 3 - option 5

For more information about cp.macro files, see [What is a cp.macro file? (sk96217)](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk96217&partition=General&product=Licensing%22).

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