> Source: [sk120657](https://support.checkpoint.com/results/sk/sk120657)

# sk120657 - Security Management cannot connect to Tufin server after upgrade to R80.x

| Property | Value |
|----------|-------|
| Solution ID | sk120657 |
| Date Created | 2017-09-25 |
| Last Modified | 2021-01-19 |
| Technical Level | General |
| Products | Security Management Server |
| Versions | R82.10, R82, R81.20, R82.20 |

## Symptoms

- Tufin server is unable to connect, returning the `"Response-Code: 500"` and `"Runtime error: com.checkpoint.objects.classes.dummy.CpmiSlimFwLogPolicy incompatible with com.checkpoint.objects.classes.dummy.CpmiLogPolicy"` errors after upgrading Security Management server to R80 /R80.10

## Solution

This problem was fixed. The fix is included in:

* [Jumbo Hotfix Accumulator for R80.10](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk116380) since Take 18
* [Jumbo Hofix Accumulator for R80.40](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doGoviewsolutiondetails=&solutionid=sk165456&partition=Basic&product=All) since Take 91

Check Point recommends to always upgrade to the most recent version ([upgrade Security Gateway](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=435) / [upgrade Cluster](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=428) / [upgrade Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=184) / [upgrade Multi-Domain Security Management Server](https://supportcenter.checkpoint.com/supportcenter/portal?eventSubmit_doShowproductpage&productTab=downloads&product=166)).

For **other [supported](http://www.checkpoint.com/support-services/support-life-cycle-policy/index.html) versions** , Check Point can supply a **Hotfix** . [Contact Check Point Support](http://www.checkpoint.com/services/contact/index.html) to get a Hotfix for this issue.  
A Support Engineer will make sure the Hotfix is compatible with your environment before providing the Hotfix.  
For faster resolution and verification, please collect [CPinfo files](http://supportcontent.checkpoint.com/solutions?id=sk92739) from the Security Management Server and Security Gateways involved in the case.

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